Job offers

Not just any music store. Your music store!

We are ambassadors for music, as well as a meeting point for all music enthusiasts in the Rhine-Main-Neckar region - with hand and heart for over 40 years. We are looking for a part-time or full-time employee for our Walldorf (Baden) location as soon as possible:

Employee (m/f/d) for returns and service cases

What tasks do you expect from us?

Processing and coordination of returns, warranty cases and customer complaints
Creation of service processes in the ERP system
Creation of cost estimates, delivery bills, invoices, credit notes and cancellations
Proactive communication with customers, suppliers and repair service providers
Close cooperation with customer service

What do we expect from you?

A completed commercial apprenticeship or corresponding professional experience is an advantage, career changers are also expressly desired
Experience in working with an ERP system is an advantage
Fun, sensitivity and a sense of responsibility for first-class customer service
Enjoy dealing with customers, good communication skills, flexibility, ability to work in a team and reliability
Product knowledge in the field of musical instruments and accessories is an advantage
Knowledge of English is an advantage

What do we offer you?

We offer our approximately 130 employees long-term prospects and good development opportunities. You can expect a varied role in an exciting and dynamic working environment. You will receive a permanent employment contract, performance-related pay and additional benefits such as employee discounts, the option of a JobRad and corporate benefits. From day one, you will be welcomed into a collegial and informal company environment. You will also receive intensive training in your area of responsibility.

Does our offer appeal to you?

Then send us your application documents electronically (a PDF file as an attachment), stating the reference number 001-2501-005, your salary expectations and the desired starting date to [email protected].

Marco Best (Head of Service Processing & Returns Department, Tel. 06227 603 760) will be happy to answer any questions you may have about your area of responsibility, and Florian Kammer (Head of Human Resources, Tel. 06227 603 125) will be happy to answer any other questions you may have.

Apply now

session GmbH & Co. KG
Human Resources
Wiesenstrasse 2–6
69190 Walldorf